Our claim advocacy approach begins with clients at the inception of our business relationship.  We interview clients to determine how they would like their claims to be managed.  We ask about prior service issues and discuss available solutions.

GIM develops customized claim management plans for our clients which may include the following services:

• Conduct substantive claim review meetings.
• Provide monthly loss runs.
• Set up claim coding by location or division.
• Assist with setting up clients’ internal claim reporting procedures.
• Review reserves for appropriateness.
• Assist with Return to Work Program.
• Analyze claim trends.
• Project estimated experience modification factor.
• Provide templates for Disaster Plan.
• Set up special claim handling instructions.